Client Portal

Start Here for Support

Certified CIO is committed to making IT assistance easy and accessible. Use the portals below to find the specific support you need

Certified CIO Portal

The DeskDirector portal allows access to ticket management, self-service tasks, project quotes, and billing.

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CWM Portal

This portal serves as backup access to DeskDirector but does not offer the robust self-service of Certified CIO Portal.

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Screen Share

ScreenConnect is used for un-managed PCs and mobile devices. When you visit the next page, enter the code provided by your engineer in the box and press the arrow.

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